We Don't Need No Consistent Schedule & Setup

For me, the schedule continued to seem inconsistent in that if an instructor taught a certain new class in one month and began to build the attendance, the following month that instructor got absolutely none of those classes - here today, gone tomorrow. When members made comments or brought up issues, the coordinator believed that I was simply telling everyone to fill out comment cards to give her grief. Why are the comment cards there in the first place? Secondly, how is she to know if there is a problem or not if the members did not speak up?

Regarding cycling (morning and weekend classes), class setup issues were everywhere! It was the responsibility (I verified this on several occasions) of the evening fitness staff to set up the room the night before the morning cycling classes. This was especially important because on Saturday, the gym opened at 8am and class began at 8:15am. Instructors need to meet and greet members, get the audio equipment ready, and help everyone get set up properly on the bikes. With only 15 minutes, it was nearly impossible to begin class on time when the instructor needed to grab all the mats and bikes and set everything up. Problems like this became more and more frequent. Was it a coincidence that our coordinator's classes were always set up but it was a free-for-all for the other instructors? In fact, the coordinator was working the floor one evening and "forgot" to set up the bikes for my early morning Saturday class. Hmmmmm. She did at least email me to let me know that she "forgot." (It's a good thing I check email frequently). That didn't magically give me any more time to set up class though. Perhaps no one was informing the fitness staff of this responsibility or maybe the employees were not being given the proper training they needed to do their jobs. Nevertheless, the set up issues were much more abundant than they were with the previous coordinator.